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Students in the Library
Students in Connection Lounge
Michael Schwartz Library

Report Trouble Connecting to an Electronic Resource

To report a problem connecting to an electronic resource, please fill in this form as completely and accurately as possible.

Many things can prevent a successful connection to an electronic resource, the most common being a problem with your library user account. The Off-Campus Access page covers many of these problems and you might want to consult this first if you have not already done so.

*Indicates required fields.


On or Off Campus
Are you trying to connect from off-campus?

(Please type in any error message you receive and tell us as accurately as possible at what point you receive the error message.)

Please note: You are not required to fill in the information below, but it may be very useful in determining a solution to your problem or getting in touch with you once we do.

(so we may respond to you)