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Continuity of Library services / COVID-19 Updates and Resources

Our building is closed. We're still here for you.

we're here for you

Last updated March 30, 2020.
Our building is closed and classes have moved online, but we are still your information hub, and the library will continue to provide the level of services and support you've come to expect.

This page will be updated continually to provide information related to library operations and access to online resources for remote users. We can't offer silent study carrels or print materials, but we have services and support for distance learning and research that may surprise you.

CSU librarians are all working remotely and available to assist you. Please contact your Personal Librarian by email or phone. They are checking email and phone messages and will contact you. If you have more general question, Chat Services are currently available Monday - Friday, 8 am to 8 pm, and Saturdays from 10 am to 5 pm. You can also call 216-687-5300. Monday - Friday, 8 am to 5 pm, to speak to library staff.

We're here for you. We look to our users - students and faculty - to tell us how we can help you, and we're actively devising new ways to deliver what you need. Please don't hesitate to reach out.

CHANGES TO LIBRARY OPERATIONS & SERVICES

Classes are being held remotely through the end of the semester. Our services are also being offered remotely. Visit this page for continual updates as we learn more about what you need, and how to help you get it.

BOOKS & OTHER PHYSICAL MATERIALS: Due Dates, Fines, Overdues, Renewals, Borrowing

    Returning Materials
    Please do not come to the library to return your books or other physical materials: no one should be on campus! The library is extending due dates on books that are checked out, and we will waive any late fees that have already accrued. If you receive any notices about renewing your books or your books being overdue, please disregard these notices.

    We've got this: it is not necessary for anyone to come to campus to return a library book.

    Renewing Materials We are automatically renewing all checked out materials. As always, you may review your checked out library materials online by logging into My Account. Please don't worry if you see items marked overdue: we'll sort it out.

    OhioLINK Renewals You may not be able to renew all OhioLINK items yourself. Don't be worried if you are unable renew items. All fines will be waived.

    OhioLINK Borrowing: placing new requests OhioLINK has suspended state-wide print lending, but like us, they're working from home, and access to electronic resources remains available.

    Interlibrary Loan: placing new requests We're working from home, so you may continue to request materials, and we will fill requests as usual for journal articles and book chapters which can be delivered electronically.

    Items currently on hold (both OhioLINK & Interlibrary Loan) will be available when we reopen.

INTERLIBRARY LOAN

    Again, please do not come to the library to return your books or other physical materials! We will be extending due dates and waiving any fees. We've got this: no one should be on campus right now.

    New Requests You may continue to request materials, and we will fill requests for journal articles and book chapters which can be delivered electronically.

    Items currently on hold will be available when we reopen.

REMOTE ACCESS TO LIBRARY MATERIALS

STUDY CARRELS & LOCKERS

    Students and non-essential staff have been ordered not to come to campus. We ask that you wait until President Sands has given the all clear to return to campus to get your items and return the key. Your items will be safe.

    The library is working on a process for prorated refunds for carrel and locker rentals.

TEXTBOOKS

    First, don't forget that you already have electronic access to dozens of required textbooks through electronic course reserves. That's the first place to check. We have to be honest: our building is closed and OhioLINK has ceased operations, so finding books not already on this list is going to be complicated for a while.

    So your best bet right away is to contact your Personal Librarian for assistance. Let us know what book(s) you need, and let us try to determine if an eBook or similar text is available through the library. You can help us out by telling your professors to do the same. Let them know that we have resources, but we need to know what you need so we can track them down for you.

WORKSHOPS & EVENTS The University has canceled all in-person meetings on campus of any size and is encouraging virtual alternatives. For now, it's best to assume that all previously scheduled workshops and events are canceled, but we'll keep you posted via this page as we devise ways to deliver content online. Stay tuned!

 

University & Other Resources about COVID-19 and its impact on CSU services